International Servicing
Concord has a strong international loan servicing presence. Besides servicing U.S. consumers, Concord is fully capable of handling the loan servicing needs for clients with an international consumer presence. In addition to offices in Buffalo, NY, and Orlando, FL, we have an office in Mexico City which handles collections and customer service for our Latin American consumer base.
Concord’s loan servicing platforms incorporate multi-lingual and multi-currency functionalities. Our client-oriented application, Interlink.net and consumer-oriented websites, myaccountinfo.com and cuentainfo.com can be viewed in alternate languages.
Some of our services and system capabilities to provide loan administration in your country:
- Loan administration services
- Billing and payment processing
- Collections and customer call center services
- On-demand correspondence
- Web based technology for you and your consumers
- Cross border servicing
- Multi-currency functionality (capability to administer obligations denominated in any currency, such as US Dollars, Pesos, Euros, etc…)
- Multi-lingual capability (our servicing application in your language)
- Capability to interface with any bank platform to process cash, credit card, ACH or other methods of consumer payment
