Management

Services and Solutions

Robert W. Bertrand
Robert W. Bertrand
President & CEO

Bob participated in founding Concord Servicing Corporation in 1988. From its inception, the receivables servicing company has specialized in serving the vacation ownership (timeshare), campground resort, fractional interest and land development industries, and, over time, has diversified into servicing in other industries.

Under his direction, the company has grown to its present size and scope, becoming a leader in the servicing industry. He offers a strong financial background and a team-oriented management style gained during his 30 years of experience leading Concord, as well as serving as president of two sizable finance and leasing companies.

Bob earned his Bachelor of Arts from Georgetown University in Washington, D.C. and his Master of Business Administration from the Harvard Graduate School of Business Administration. He is a trustee member of the American Resort Development Association.