- Alicia Vander Kooi
- Vice President of Operations, U.S.
Alicia is responsible for providing overall direction for all activities related to operations and customer service. She started her career with Concord in 2004 in the position of Controller/Internal Auditor. Alicia came to Concord with 15 years financial management experience in industries ranging from apparel manufacturing to charter school loan origination and servicing. Alicia earned a Bachelor of Science in Finance and a Master of Business Administration from Arizona State University in Tempe, AZ. She passed the CPA exam in the mid-90s.