CORE SERVICES OFFERED
ARE:
- Installment
loan and maintenance fee receivables servicing
 Browser-based
loan application processing- Browser-based
interactive account information system allowing
Client to perform customer service and collections
as option
- Early
and default collections
- Real-time
consumer on-line payment and information Web
page
ADDITIONAL SERVICES
OFFERED ARE:
- "Cloned"
entity based in Mexico City, performing servicing
and collections on behalf of Mexican nationals
for Mexican clients
- Backup
Servicing
- Custodial
Management
- Portfolio
Interest Exemption Trustee Services
OTHER BENEFITS FROM
CONCORD INCLUDE:
- 24-hour
Internet and/or telephone account information
access for consumers including on-line payment
capability
- High-level
system security and disaster recovery
- Unqualified
Opinion issued by independent audit for adherence
to the AICPA's Statement of Auditing Standards
No. 70(SAS 70) Type II
- Professional
staff directed by highly qualified and experienced
senior staff
- Collections
department utilizes predictive dialer and adheres
to licensing and consumer protection regulations
- Multilingual
customer service and collection staff
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