1 Concord Servicing 10 Key Criteria Drive Loan Servicer Selection - Concord Servicing

10 Key Criteria Drive Loan Servicer Selection

When you’re shopping for loan servicing or backup servicing, the single most critical criterion for success is customer service that permeates and drives every element of performance—from state-of-the-art technology customer care to compliance and problem-solving. Great “customer service” is a term bandied about by most companies. But, unless it’s practiced consistently and reliably, the company will appear hypocritical. This is truly an area where “walking the talk” is essential.

Click Here to download the full white paper.