Robert W. Bertrand


Chairman & Chief Executive Officer

Bob founded Concord Servicing Corporation in 1988. At its inception, the company specialized in receivables servicing for the vacation ownership (timeshare), campground resort, fractional interest and land development industries and, over time, diversified into servicing for other industries. The company services in excess of 2,100 portfolios, and 1.8 million consumer obligations with a portfolio size of approximately $4.8 billion.

In 2008, as the need for software and advanced financial technology grew, he founded and serves as the chairman and CEO of Concord Software Leasing Corporation, which provides its state-of the-art software to clients over the internet on a Software-as-a-Service basis.

Under Bob’s direction the companies have grown to their present size and scope, emerging as leaders in financial technology (FinTech) while providing receivables servicing and software in the timeshare and numerous other industries. He offers a strong financial background and a team-oriented management style gained during his 30 years of experience leading Concord as well as serving as president of two sizable finance and leasing companies.

Bob earned his Bachelor of Arts from Georgetown University in Washington, D.C., and his Master of Business Administration from the Harvard Graduate School of Business Administration. He also studied economics at the University of Munich and Free University of Berlin, Germany. He is a trustee member of the American Resort Development Association.