Leverage 30 years of loan servicing expertise with Concord’s proven strategy, leading technology, and multilingual dedicated staff. As a servicer, our focus is on delivering innovative technology to improve business outcomes and the health of your portfolio – regardless of the industry or asset class.
At Concord, we leverage our experience and knowledge in all facets of financial product management with solutions tailored to our clients’ needs. Because we understand the importance of critical documents and what they represent, we offer complete document validation including individual files and database inventory tracking. Inventory can be linked to receivables for reporting and scheduled maintenance, such as returning paid-in-full documents. Concord provides custodial services encompassing e-vault, backup services, loan validation, and UCC validation to hold clients' securities - minimizing risk of theft or loss.
Concord serves as a master/backup servicer for approximately 150,000 loans with combined balances of approximately $1.9 billion. Concord works with the primary servicer to obtain necessary data and information required to offer extensive master/back-up servicing. To deliver the appropriate level of support, Concord provides cold, warm, and hot back-up programs. Using the interface programming prepared by IT, Concord receives and downloads data into its servicing system on a predetermined frequency, to include all data available from the primary servicer. In warm and hot backup situations, the data can be stored on the Concord’s systems with a copy made for inclusion on the system for Concord’s Disaster Recovery Program.
For 30 years, Concord has been a primary loan servicer for unsecured consumer receivables in multiple sectors, including hospitality, home improvement, energy efficiency, and land holdings. The company services in excess of 2,100 portfolios, and 1.8 million consumer obligations with a portfolio size of approximately $4.8 billion. Video: Concord Diagram of Business
Blackwell Recovery combines innovative technology solutions with a diverse set of efficient collection strategies for a healthier portfolio. Offering recovery performance among the highest in the industry, Blackwell Recovery's results oriented approach sets the standard for collections in all the markets we service. Features: